I help small business owners build companies that run without them. Messaging that wins. Systems that hold. Coaching for the calls that matter.
The Problem
of executives say AI is a top
priority - but lack a clear plan
in annual productivity value
from AI - going to someone
is all it takes for a customer to
decide if they're staying or leaving
The Approach
Most AI consultants hand you a stack of tools and wish you luck. I help you think differently about your business - then use AI to execute that vision faster.
Use AI as a thought partner to frame decisions, surface blind spots, and cut through noise - before you commit resources.
AI doesn't replace your judgment. It strengthens it. Surface options, weigh tradeoffs, and move with confidence - not guesswork.
Stop firefighting. Build systems that work while you lead. Move from operator to architect of a business that scales without you.
How It Works
We start with your business - not the technology. Where are you now? Where do you want to be? What's actually getting in the way? I map your operations, messaging, and customer journey to find the highest-leverage opportunities for AI.
You get a clear, prioritized plan - not a 40-page report that sits on a shelf. We identify the 3–5 AI implementations that will move the needle most, with timelines, expected ROI, and a realistic path to get there.
I don't hand you a plan and disappear. I build the solutions alongside you - from AI-powered workflows and decision frameworks to customer experience systems. You get running, not stuck with more homework.
Your Guide
I'm Mike Spina. Over 25 years, I built, scaled, and sold a company with an NPS of 89. I didn't just read about operations in a textbook - I lived them.
Today, I help business leaders use AI not as a shiny toy, but as a strategic lever - for sharper decisions, clearer messaging, and customer experiences that drive retention from day one.
I'm not here to sell you software. I'm here to help you think better, move faster, and build a business that works without burning you out.
Services
Every engagement starts with understanding your business. No cookie-cutter solutions. No tool-first thinking.
Entry Point
Two weeks. One owner. One plan.
Two weeks of focused work across messaging, systems, and customer experience. We diagnose what's actually broken, prioritize what to fix first, and build a 90-day plan you can run. Walk away with your message tightened, the first system in motion, and a roadmap you can execute with me, with someone else, or alone.
One-time engagement
Most Popular
You stop deciding alone.
Two coaching sessions a month, plus access between. We sharpen the messaging, install the systems that hold, and work through the decisions only an owner has to make. Built for owners doing $200K to $5M who don't need another vendor. They need a thinking partner who's been in the chair.
6-month minimum commitment
Full Partnership
Embedded in the work, not advising from outside.
A fractional COO/CMO role in your business. Twelve months, weekly access, full ownership of messaging, operations, and customer experience. We rebuild what's broken, install what's missing, and develop the people who'll run it after I leave. Strategy executed, not recommended.
12-month minimum commitment
Common Questions
A Gift, Not a Gimmick
I built this assessment because I kept having the same conversation with business owners - smart people, doing great work, who just couldn't see where AI actually fits. Five minutes with this, and you'll have the clarity most consultants charge for.
What you'll get: A 5-question self-assessment that reveals exactly where AI can move the needle in your business - and what to do first. No spam, no 47-email sequence. Just something genuinely useful.
Let's Talk
A 30-minute call. No pressure, no pitch deck. Just an honest conversation about where you are and where AI can take you.